Mirvac has released a discussion paper, ‘Augmented Work: how new technologies are reshaping the global workplace’, emphasising the development of people and machines in the workplace, and how this will influence workspace design.
The whitepaper defines tomorrow’s world of work, where people and machinery will collaborate to enhance efficiency. It also lends a snapshot into what our offices will resemble when they have everything from robot service tunnels to dark room machine-only offices.
Mirvac general manager of Workplace Experience, Paul Edwards said that for years, technology has been impelling the transformation of the office. Robots and AI are not going to take jobs from humans, rather the two must collaborate to get the job done.
COVID-19 has hastened digital working around the globe and machines will facilitate this change. Robots will play a vital role in process driven work, while intuitive AI software will facilitate virtual collaboration, onboarding and staff interactions for remote workers. These trends are set to influence workplace design in the future.
The whitepaper predicts that people will interact with machines more frequently and in various ways, in accordance with models for these interactions – from the Assigned model, where machines finish jobs that call upon substantial human input, to the Symbiotic model where robots take a bit of human input to finish high-level tasks.
Being able to comprehend and work differing models is essential to the foundation of a productive workplace.
Office buildings, experts say, will need to be redesigned to accommodate machines—while still emphasising human characteristics like creativity, collaboration, empathy, integrity and adaptive thinking.
The discussion paper envisions offices that come complete with robotic service tunnels and darkened offices, where machines complete physical work that does not require light, air conditioning, or other things that human workers need.
In one such workplace, human workers could work on complicated business matters while others can fill bulk customer orders.
Mirvac is running trials on similar technologies to inspire corporate design. The company has finished a pilot with software company, Humanyze, to sample anonymised digital data from Mirvac’s interior collaboration and communication tools to comprehend staff interactions. Using this information Mirvac can map the organisational network to review office design and communication tools to improve productivity, efficiency and collaboration among staff members, and to inspire the design of future business places.
Mirvac collaborated with WORKTECH Academy, a worldwide knowledge platform for the future of the workplace, to co-write the report.